Privacy Policy
Standard Privacy Policy
Privacy Policy of Diamond Line Delivery Systems Inc
Diamond Line Delivery Systems Inc operates the DLDS.com website, which provides Less-Than-Truckload (LTL) freight delivery services and related logistics information (the “Service”).
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service at https://www.dlds.com/.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect will be used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at https://www.dlds.com/, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email address, phone number, and postal address. The information that we collect will be used to contact or identify you and to improve our Service.
We may also collect data automatically through analytics tools or cookies in the future to understand how our website is being used and to enhance user experience.
Log Data
We want to inform you that whenever you visit our Service, we may collect information that your browser sends to us — called Log Data. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type and version, pages of our Service that you visit, the time and date of your visit, the duration of time spent on those pages, and other related statistics.
Cookies
Cookies are small data files commonly used as anonymous unique identifiers. These are sent to your browser from the website that you visit and stored on your computer’s hard drive.
Our website may use these “cookies” to collect information and improve our Service. You have the option to either accept or refuse cookies, and to know when a cookie is being sent to your computer. If you choose to refuse cookies, some portions of our Service may not function properly.
Service Providers
We may employ third-party companies and individuals to facilitate our Service or to perform Service-related tasks, such as website hosting, cloud storage, or analytics support.
These third parties may have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We currently do not share or sell any Personal Information to third parties for marketing or advertising purposes.
Security
We value your trust in providing your Personal Information and strive to use commercially reasonable means to protect it. We use encrypted connections (SSL/TLS), restricted data access, and secure cloud hosting environments to safeguard data.
However, please remember that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Other Sites
Our Service may contain links to other websites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us, and we strongly advise you to review the Privacy Policy of those websites.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
If we discover that a child under 13 has provided us with personal information, we will immediately delete such data from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. Updates will be posted directly to this page, and changes take effect immediately upon posting.
Contact Us
If you have any questions, please contact us at cs@dlds.com.
SMS/MMS Privacy Statement:
At Diamond Line Delivery Systems Inc. (“Diamond Line,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information.
When you choose to receive SMS or MMS messages from us, we may collect and use your phone number and other limited contact details solely for the purpose of delivering important service updates, shipment notifications, or account-related information.
We will never share, sell, or rent your personal information—including your mobile number—to any third party for marketing or promotional purposes. Your information will only be used to support the services you have requested and to comply with legal or regulatory obligations.
You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message or by contacting us directly at cs@dlds.com.